We are a Michigan computer support & managed services company. We provide IT support, network system integration and consulting services. Our custom services range from managed IT services, supplying and testing hardware, software and networking solutions, to Healthcare IT solutions provider. Our network services are local to the Michigan area.
RCS Technology offers a full suite of professional IT Support Services for your small business
- 24x7x365 Network Monitoring with our Network Health Dashboard
- If your last backup ran successfully
- If your Antivirus application downloaded and installed the latest updates
- If any important Windows Services have stopped
- If anyone (whether it be a human being or automated bot… from inside the office or out) has made 5 or more unsuccessful attempts at logging into the network.
- If the server’s processor or memory utilization is running near or at maximum
- If your website is down
- If your Internet line is down or if your server isn’t communicating properly with the Internet for any reason
- If your Microsoft Exchange Server is generating any errors or if the message store is becoming too full
- If any error or warning messages are being generated in the server System, Security, Application or DNS Logs
- If the latest Service Packs or Security Patches have been applied properly
- If you’re running low on hard disk space
- If there are any hardware errors detected with any component of the server
- And more…
- Instant remote support for all users
- 24x7 Instant email alerts on any errors
- Daily / Weekly Network Health Status reports
- Real-Time System Inventory Reporting – Accessible directly from the Network Monitoring Dashboard
- On-line, real-time Support Ticketing System access
- Hosted Exchange / SharePoint / CRM Services
- Remote Backup Services
- Internet Activity Monitoring
- BlackBerry / iPhone Setup and Support
- Firewall Installation and Support
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