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VoIP trends that will take over 2018

VoIP trends that will take over 2018

Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we can expect some exciting new trends for telecommunications in 2018. Here are just a few of them.

Facebook Messenger’s Best Feature Yet?

Facebook Messenger’s Best Feature Yet?

In November, 2017, Facebook announced that their extremely popular Facebook Messenger application would allow businesses to speak to customers on both their own websites and from within Facebook Messenger. Read on to discover how your business can benefit from this feature!

The How

By installing a plug-in called Customer Chat, retailers can integrate Facebook Messenger with their website, letting their customer support representatives carry on conversations with clients just like they would on Facebook.

Do more with Microsoft Office!

Do more with Microsoft Office!

Have you been putting off learning about all the features in Microsoft Word, Excel, or PowerPoint? We don’t blame you. But mastering them can be extremely beneficial. That said, here are some free training videos that will help you get more out of Microsoft Office.

What you need to know about VPNs

What you need to know about VPNs

With stories of large-scale data breaches and internet service providers tracking internet habits, online privacy is becoming a rare commodity. Incognito mode and private browsing features may be able to cover up your browsing history, but they don’t completely protect your online activities.

Who & What Causes A Healthcare Breach

Who & What Causes A Healthcare Breach

Technology advancements have revolutionized the healthcare industry, but with security breaches hitting an all-time high and shattering records year after year, what and who do companies have to be wary about? Read on to find out.

Insiders are a bigger threat than hackers

Protenus is one of the largest security vendors for electronic health records (EHRs) and their mid-year review sheds some important light on the most common types of security breaches in healthcare.

Tips and tricks to prolong laptop battery life

Tips and tricks to prolong laptop battery life

A laptop would just be a cold piece of aluminum with a flat battery if you don’t have a power socket at hand. It’s hard to get any work done when you’re peppered with pop-ups and warning messages when the battery power gets low. So here are some tips you can use to prolong the life of your precious laptop battery.

A beginner’s guide to VoIP options

A beginner’s guide to VoIP options

The field of business IT is never short on insider jargon. Voice over IP (VoIP) and its long list of acronym-laden add-on features is a great example. While you don’t need to understand every term, you should at least learn the differences between open source and proprietary systems.